Friday, July 8, 2011

Language, Y'all, Language!

Every industry has its own language. The jargon and especially the acronyms that save time and syllables are some of the tools that keep conversations quick while trying to remain competitive in the marketplace. Some of the language and terms are entirely for internal consumption as the "BOH" (back of the house) employees devise new products and services to introduce or discuss industry trends and so on. Actually ALL of the language is for internal consumption but some of it can spill over in to the public arena through the simple means of being overheard by the customers being served.





Wanna learn how to speak "airline?" An "ASM" is an available seat mile while an "RPM" is revenue per (seat) mile. One airplane seat on a flight that travels 100 miles = 100 ASMs. Most airplanes don't hold just one seat so that is where the numbers can get mind boggling. One hundred seats flown one hundred miles = 10,000 ASMs; if Dallas to Oklahoma city is 100 miles you get the idea. It is "airline" for simply saying every seat on the flight is available, "open," unsold. The "RPM" comes in after the flight has left and the revenue is spread over those 100 seats whether or not all of them sold and regardless of the fare each seat collected. Almost like roulette every penny collected has to cover the table or in this case, the cabin. One bet (paying passenger) covering the table (the entire flight)? Odds of hitting (making money) are slim, right? More fares, more passengers, mo' money, mo' money, mo' money!



At the airport is where most of the jargon comes in to direct contact with the traveling public. "LOL" is not "laugh out loud" but airline-speak for Little Ol' Lady who is typically traveling alone and needs assistance. Likewise "UM" is short for Unaccompanied Minor who also needs assistance getting from A to B but unless you fall in to one of those special categories terms such as those won't mean much to you. It's the crew language that really gets almost poetic when you hear it, learn it and understand it.



When an airplane parks at the gate it must be physically turned around to point back out to the runway for its next flight. It is a "turnaround" or a "turn" for short. Gate agents, Flight attendants, pilots and ramp crews all have this term in common. For the air crews, working a "Miami Turn" means they're going to Miami and coming straight back. For the ramp an airplane may arrive from Kansas City and "turn" (as in "turn in to...") an outbound to Orange County. Or it could be a "thru" from Nashville to Denver. For the airport gang a "RON" is an aircraft remaining overnight at their facility while the "overnight" part for the pilots and flight attendants gets translated in to a "layover" as part of their 2-, 3- or 4-day "trip." For air crews, a "trip" might sound something like this:



"I picked up a 3-day, Atlanta Boston Turn, Raleigh layover, Detroit, LA, Salt Lake, Dropped the Atlanta - Miami on Day 3 to get in some skiing, picked up a Memphis turn back to Salt Lake, then home to Atlanta on Friday with the next three days off before a Honolulu 3-day and still kept all of my hours!"



We won't get in to the acronyms that make up the core of the business and those are the three-letter codes for each airport serving a given city but some, like LAX or most colorfully, "The ATL" are already part of the public vernacular. In this day of TSA and heightened security crews might be verboten from discussing their business and especially their trip itineraries but at least you may have more of a sense of what they're talking about if they are overheard. Outside of their families, their unions and the state of their airline there's nothing flight crews love to talk about more than the kinds of trips they work.



Gotta go.

26 comments:

  1. I like what you guys tend to be up too. This kind of clever work and exposure!

    Keep up the very good works guys I've included you guys to my blogroll.

    Here is my blog http://www.dipity.com
    My website - anmicliv.altervista.org

    ReplyDelete
  2. Hello there. I noticed your site title, "Blogger: The Traveling Optimist"
    doesn't really reflect the content of your web page. When creating your site title, do you believe it's best to write
    it for SEO or for your visitors? This is one thing I've been battling with because I want good rankings but at the same time I want the best quality for my visitors.

    Here is my weblog :: short term apartment rental san francisco

    ReplyDelete
  3. Incredible! I'm really enjoying the style and design of your blog. Are you using a custom template or is this readily available to all individuals? If you really don't
    want to say the name of it out in the general public, please email me at: norma_jeffers@zoho.
    com. I'd really enjoy to get my hands on this theme! Bless you.

    Feel free to surf to my weblog carrier furnace troubleshooting

    ReplyDelete
  4. I'm curious which blogging and site-building platform you are running? I'm new to blogging and have been
    thinking about using the Tripod platform. Do you consider this is a good platform to start with?
    I would be very grateful if I could ask you
    some questions through email so I can learn a bit more before getting started.

    When you have some free time, please get
    in touch with me at: maybelleamato@yahoo.de. Cheers

    my blog post ... women's gymnastics clothes

    ReplyDelete
  5. When I initially commented I clicked the "Notify me when new comments are added" checkbox and
    now each time a comment is added I get three e-mails with the same comment.
    Is there any way you can remove me from that service?
    Bless you!

    Feel free to visit my web-site; running shoes for high arches and underpronation

    ReplyDelete
  6. I absolutely love your blog and find almost all of
    your post's to be precisely what I'm looking for. Does one offer guest writers to write content for you?
    I wouldn't mind publishing a post or elaborating on a few of the subjects you write with regards to here. Again, awesome site!

    Also visit my web blog: rs232 cable wiring diagram

    ReplyDelete
  7. Wow! This blog looks exactly like my old one! It's on a entirely different topic but it has pretty much the same layout and design. Superb choice of colors!

    My page ... www.openbottles.com

    ReplyDelete
  8. Do you mind if I quote a couple of your articles as long as I provide credit
    and sources back to your weblog? My blog is in
    the exact same area of interest as yours and my visitors would definitely benefit from some of the information you present here.
    Please let me know if this okay with you. Regards!

    my page; www.blurty.com

    ReplyDelete
  9. After going over a few of the blog articles on your web page, I truly like your way of blogging.
    I book-marked it to my bookmark site list and will be checking back soon.
    Take a look at my web site as well and tell me your opinion.


    my webpage: completegolfsets.net

    ReplyDelete
  10. Hi! Quick question that's completely off topic. Do you know how to make your site mobile friendly? My weblog looks weird when browsing from my apple iphone. I'm
    trying to find a theme or plugin that might be able to correct this issue.

    If you have any recommendations, please share.
    Appreciate it!

    Also visit my web-site; short term housing denver colorado

    ReplyDelete
  11. Hello there, I found your website via Google
    even as searching for a comparable topic, your website got here up, it looks great.
    I have bookmarked it in my google bookmarks.

    Hi there, just become alert to your blog through Google, and located that it's truly informative. I am gonna be careful for brussels. I will be grateful should you continue this in future. A lot of other people shall be benefited out of your writing. Cheers!

    my web page: Short game classes

    ReplyDelete
  12. It's an amazing paragraph designed for all the web visitors; they will take advantage from it I am sure.

    Here is my site; Las Vegas Golf Schools

    ReplyDelete
  13. Generally I do not learn post on blogs, however I wish to say
    that this write-up very forced me to check out and do it!
    Your writing taste has been amazed me. Thanks, quite great article.


    Feel free to visit my web page - Sushi Hunters Creek

    ReplyDelete
  14. I don't even know the way I ended up here, but I believed this publish was good. I don't recognise who you might be however certainly you are going to a famous blogger in the event you are not already.

    Cheers!

    my web site; golf buggy batteries perth

    ReplyDelete
  15. Hi! I just wanted to ask if you ever have any problems with hackers?
    My last blog (wordpress) was hacked and I ended up losing several weeks
    of hard work due to no back up. Do you have any solutions to protect
    against hackers?

    Feel free to visit my site :: appliance repair clinic

    ReplyDelete
  16. It's hard to come by educated people in this particular subject, however, you sound like you know what you're talking about!

    Thanks

    Feel free to surf to my site: Comcast golf channel jobs

    ReplyDelete
  17. Hi there! This is my first visit to your blog!
    We are a team of volunteers and starting a new project in a community in the
    same niche. Your blog provided us valuable information
    to work on. You have done a wonderful job!

    my homepage :: http://materialisticva67.tumblr.com

    ReplyDelete
  18. That is really fascinating, You are an overly skilled blogger.

    I've joined your feed and look forward to in the hunt for extra of your magnificent post. Additionally, I have shared your site in my social networks

    Feel free to visit my blog :: chiropractor-orlando.com

    ReplyDelete
  19. Magnificent beat ! I would like to apprentice even as you amend your web site, how could i subscribe for a weblog web site?
    The account aided me a applicable deal. I had been tiny bit familiar of this
    your broadcast offered vivid clear idea

    My web blog; Chiropractor

    ReplyDelete
  20. Spot on with this write-up, I absolutely feel this website needs a
    lot more attention. I'll probably be returning to read through more, thanks for the advice!

    my web blog back pain relief guide

    ReplyDelete
  21. Thanks for ones marvelous posting! I genuinely enjoyed reading it,
    you happen to be a great author.I will remember to bookmark your blog and
    will often come back later in life. I want to encourage you to ultimately continue your great work,
    have a nice weekend!

    My web site www-hep.phys.saga-u.ac.jp

    ReplyDelete
  22. I am really loving the theme/design of your site. Do you ever
    run into any web browser compatibility problems? A small number of my
    blog audience have complained about my site not working correctly in Explorer but looks great in Firefox.
    Do you have any suggestions to help fix this problem?

    Visit my web page freezer cooking made simple

    ReplyDelete
  23. Hi! Do you use Twitter? I'd like to follow you if that would be okay. I'm undoubtedly enjoying your blog and look forward to new posts.



    Feel free to visit my webpage ... alchemy

    ReplyDelete
  24. Hi there, the whole thing is going nicely here and ofcourse every one is
    sharing facts, that's in fact good, keep up writing.

    my homepage: kitchen remodel before and after

    ReplyDelete
  25. Wow! This blog looks exactly like my old one! It's on a completely different topic but it has pretty much the same page layout and design. Wonderful choice of colors!

    my web site small appliance repair orange county ca

    ReplyDelete
  26. Hey! Someone in my Myspace group shared this site with
    us so I came to check it out. I'm definitely enjoying the information. I'm bookmarking and will
    be tweeting this to my followers! Outstanding blog and wonderful design.


    My blog post; respiratory therapist License plate holder

    ReplyDelete